IT Support/ System Administrator

Flexible

Ackerstraße 3. OG

Administration

Stratosphere Games is an AAA mobile game developer based in Berlin, Germany, looking for a  

Corporate IT Manager to support the development of existing and upcoming projects. 


We are seeking a service-oriented and self-motivated professional to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.


Your responsibilities: 


  • Installing and configuring computer hardware, software, systems, networks, printers and scanners 
  • Monitoring and maintaining computer systems and networks 
  • Responding in a timely manner to service issues and requests 
  • Providing technical support across the company (this may be in person or over the phone) 
  • Setting up accounts for new users 
  • Repairing and replacing equipment as necessary 
  • Testing new technology 
  • Possibly training more junior staff members 
  • configuration and maintenance of active directory and domain controller or other Azure functionality
  • configuration and maintenance of office 365 infrastructure (incl. SharePoint and teams)


Requirements: 


  • Broad knowledge in Computer Science 
  • 1+ years of experience in a technical support role. 
  • Certifications are preferred, but not required. 
  • Working knowledge and expertise with a variety of software, hardware, and applications. 
  • Willingness to solve complicated problems and see projects through to completion. 
  • Analytical skills to study problems and records and identify solutions. 
  • Team-oriented attitude to help other colleagues and departments with technical problems. 
  • Strong interpersonal communication and relationship-building skills. 
  • Ability to manage time and effectively prioritize numerous projects at one time. 
  • Fluent german.


What we offer: 


  • A friendly and motivated international team to collaborate with for achieving new breakthroughs together 
  • Work on innovative and thrilling AAA quality mobile games 
  • A large, open office space right in the heart of Berlin Mitte, surrounded by amazing (and not pricy) restaurants 
  • Free coffee, water & beer available in the office 
  • Be part of a great and stable-growing company with a friendly, but always challenging, work philosophy 
  • Mixture of office and remote work
  • BVG-Ticket
  • Supplementary health insurance